Clock showing the wrong time

Momentum's Clock :clock: uses the time and time zone from your computer. If the time on your dashboard looks incorrect, checking your computer's date, time, and time zone settings is usually the best place to start.

Work through the troubleshooting steps below in order, then open a new Momentum tab after each change to see if the clock is displaying correctly.

💡 Before you start: Check whether the time is also incorrect elsewhere on your computer or on other websites and services. This can help determine whether the issue is coming from your system settings or browser.

Reset your system time

Refreshing your computer's time zone can help when your system appears to have the correct time but Momentum is displaying something different.

Reset your system time on Mac

Switch your time zone temporarily, then switch it back to your correct location to refresh the time zone information macOS provides to Momentum.

Temporarily changing your Mac's time zone and then switching it back can refresh the time zone information Momentum uses.

Open System Settings.
Go to General → Date & Time.
Turn off Set time zone automatically using your current location.
Under Time zone, enter a city in a different time zone and press Return.
Enter your actual city again and press Return to switch back to your correct time zone.
Turn Set time zone automatically using your current location back on.
Open a new Momentum tab and check whether the Clock now displays the correct time.

💡 Why this helps: Temporarily switching to another time zone and back can refresh the time zone information macOS provides to Momentum.

Reset your system time on Windows

Temporarily changing your Windows time zone and then switching it back can refresh the time zone information Momentum uses.

Right-click the time and date in the bottom-right corner of the taskbar.
Select Adjust date and time.
Turn off Set time zone automatically.
Under Time zone, select a different time zone from the dropdown.
Select your correct time zone again.
Turn Set time zone automatically back on.
Open a new Momentum tab and check whether the Clock now displays the correct time

💡 Why this helps: Temporarily switching to another time zone and back can refresh the time zone information Windows provides to Momentum.

Restart your browser and computer

If your system time and time zone are correct, refresh your browser and computer before moving on to more advanced troubleshooting.

Restart your browser

Exit your browser completely, reopen it, then open a new Momentum tab to see if the time now displays correctly.

Restart your computer

If restarting the browser doesn't help, restart your computer. Once it starts again, reopen your browser and check Momentum.

Try browser-specific troubleshooting

If your system time is correct and restarting hasn't resolved the issue, your browser settings may be affecting the time zone information available to Momentum.

Reset your Chrome flags

If you're using Google Chrome, resetting experimental Chrome flags to their defaults may help.

Enter chrome://flags in your address bar.
Click Reset all to default.
Open a new Momentum tab and check whether the time now displays correctly.

💡 What are Chrome flags? Flags are experimental Chrome settings. Resetting them returns any flags you've changed to their default values.

Turn off resistFingerprinting in Firefox

Firefox includes a privacy setting called resistFingerprinting that can mask information such as your time zone from websites. When enabled, it can cause Momentum's Clock to display the wrong time zone.

To turn it off:

Enter about:config in the Firefox address bar.
Search for privacy.resistfingerprinting.
Double-click the setting to change its value to false.
Open a new Momentum tab and check the Clock again.

💡 Prefer to keep this privacy setting on? You can skip this step and try the other troubleshooting options instead. Turning it off changes how websites such as Momentum can read your time zone

Reinstall your browser

If the Clock is still displaying the wrong time after trying the steps above, reinstalling your browser has resolved the issue for some users.

Chrome: Uninstall↗ · Reinstall↗
Firefox: Uninstall↗ · Reinstall↗

Get additional help

If your Clock is still showing the wrong time after working through these steps, get in touch and include:

The browser and operating system you're using
When you first noticed the Clock displaying the wrong time
Whether the time is also incorrect on other websites or services, such as Gmail or Slack

These details can help us narrow down where the time mismatch is coming from.

FAQs

:::faq

Q: Why does Momentum use my computer's time zone instead of a setting inside Momentum?

A: Momentum pulls the time directly from your operating system so it always matches the rest of your computer, without needing a separate time zone setting to keep in sync.

Q: Will resetting my system time zone affect other apps or websites?

A: Switching your time zone and back is a temporary refresh step. Once you've set it back to your correct time zone, other apps and websites will continue working as expected.

Q: I don't use Chrome or Firefox. What should I try?

A: Start with the Restart your browser and Restart your computer steps, since those apply to any browser. If the issue continues, get in touch with your browser and OS details so we can help directly.

Q: None of these steps fixed it. What now?

A: Get in touch with your browser, operating system, when you first noticed the issue, and whether other sites show the wrong time too. This helps us pinpoint the cause faster.

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