We understand that there may be times when you need to make changes to your Momentum Plus subscription. If you need to cancel, you can turn off auto-renew from your account settings so your subscription won't renew at the end of your current billing cycle.
You'll still have access to all your Momentum Plus features until the end of your current billing period, so you can continue using Plus until your subscription ends.
Turn off auto-renew
To cancel your Momentum Plus subscription:
- Open Settings :settings-2: in the bottom-left corner of your Momentum dashboard.
- Click your profile/name.
- Select Subscription.
- Under your current Momentum Plus plan, click Turn off auto-renew. (Optional) Let us know why you're cancelling.
- Confirm your cancellation.
Once auto-renew is turned off, your subscription won't renew when your current billing cycle ends. You'll continue to have access to your Momentum Plus features until then. After your subscription ends, you can continue using Momentum's free features.
Cancel a Momentum Plus free trial
If you started a 7-day Momentum Plus free trial, your subscription will automatically renew into a paid Momentum Plus subscription at the end of the trial unless you cancel it beforehand.
To prevent the renewal, turn off auto-renew before your trial ends using the same cancellation steps above. You'll continue to have access to Momentum Plus until the end of your trial.
Turn auto-renew back on
Changed your mind or turned off auto-renew by accident? You can turn it back on before your current billing period ends.
- Open Settings :settings-2:
- Click your profile/name.
- Select Subscription.
- Click Turn on auto-renew.
Your Momentum Plus subscription will continue as normal.
Cancel a subscription purchased through Apple
If you subscribed to Momentum Plus through Apple, you'll need to manage your subscription through your Apple account rather than your Momentum account.
For complete cancellation steps, see Cancelling your Momentum Plus subscription (iOS devices).
Request a refund
Cancelling your subscription and requesting a refund are separate actions.
If you'd like to request a refund, see Momentum Plus refund policy for information about the 30-day refund window, how to submit your request, and refunds for purchases made through Apple.
If you subscribed through the Apple App Store, Momentum can't process your refund directly. Refunds for Apple purchases need to be requested from Apple through their Report a Problem page ↗.
Get help with cancellation
If you're having trouble cancelling your subscription, contact Momentum Support and we'll help you out.
Let us know where you're getting stuck, such as if you can't find the Turn off auto-renew option or you're seeing an error message. This will help our Support team assist you more quickly