We're delighted that you're considering elevating your Momentum experience through Momentum Plus. If you're encountering any difficulties during the upgrade process, we're here to guide you through the most common issues you might encounter.
Topics covered in this article
Accepted payment types
We use the payment service Stripe to accept the following payment methods:
- Visa
- MasterCard
- AmericanExpress
If you'd like us to consider supporting a particular payment method/service, send us a message at help@momentumdash.com.
Payment information errors
A single typo on the Upgrade page can often lead to a failed upgrade attempt. Try upgrading again and double-check that you haven't mistyped your credit card number, expiration date, security code, etc.
International payment restrictions
Momentum is based out of British Columbia, Canada. If you are attempting to upgrade from outside of Canada and your upgrade has failed, your card might have an international restriction on it. This can be resolved by contacting your credit card provider and asking them to remove the restriction. After the restriction has been removed try upgrading again.
Related Help Articles
- Do you accept PayPal?
- Switching from a monthly to yearly membership
- Updating your payment information
- Can I upgrade to Plus with Bitcoin, Ethereum, or other Crypto Currencies?
- Cancelling your Momentum Plus Subscription
Do you have specific questions?
If you have specific questions, please send us a message.
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