If Momentum is no longer on your New Tab page, it might have been disabled, uninstalled, or another extension/add-on is over-running it. To find a solution, consider the most common solutions in this help article.

• Re-enable Momentum
• Disable conflicting extensions/add-ons
• Reinstall Momentum

Re-enabling Momentum 

It is possible that Momentum has been accidentally disabled, in this case, simply re-enable Momentum.

• Google Chrome instructions
• Firefox instructions

Re-enabling Momentum in Google Chrome

1. Visit your Google Chrome Extensions page (chrome://extensions/)
2. Find the Momentum extension.
3. Click the switch at the bottom right corner of the Momentum extension to enable it. When it's enabled, the switch will turn blue.

Re-enabling Momentum in Firefox

1. Visit your Firefox Add-ons Manager (about:addons)
2. Find the Momentum extension.
3. Click the Enable button to the right of Momentum.

Disabling conflicting extensions/add-ons

If Momentum is being replaced by another New Tab extension/add-on you'll have to disable the other extension/add-on to prevent it from over-riding Momentum.

Disabling an extension in Google Chrome

1. Visit your Google Chrome Extensions page (chrome://extensions/)
2. Click the switch at the bottom right corner of an extension to disable it. When it's disabled, the switch will turn gray.

Disabling an add-on in Firefox

1. Visit your Firefox Add-ons Manager (about:addons)
2. Click the Disable button to the right of an add-on.to disable it. When it's disabled, the text beside it will turn gray.

Reinstalling Momentum

If all else fails, try removing and then reinstalling Momentum.

• Reinstalling Momentum in Google Chrome
• Reinstalling Momentum in Firefox

Reinstalling Momentum in Google Chrome

Step 1: Remove Momentum

1. Type and enter chrome://extensions/ into your address/URL bar.
2. Find the Momentum extension, and then click the Remove near the bottom left.

Step 2: Reinstall Momentum

1. Visit Momentum's Google Chrome Web Store page.
2. Click the Add to Chrome button and then follow the installation steps that appear.

Reinstalling Momentum in Firefox

Step 1: Remove Momentum

1. Type and enter about:addons into your address/URL bar.
2. Click Extensions on the left menu.
3. Click Remove to the right of the Momentum extension.

Step 2: Reinstall Momentum

1. Visit Momentum’s Firefox Add-on page.
2. Click the +Add to Firefox button.
3. When the "Add "Momentum"?" pop-up appears, click the Add button and then follow the installation steps that appear.

Still having problems?

Send a message to help@momentumdash.com, we'd be happy to offer additional support. When you message in, make sure to let us know what suggestions you've tried already and share any error(s) that are displaying.