If Momentum isn't installing properly, it's usually related to your Google account session or your Chrome browser itself. Try the fixes below in order, starting with the quickest.
If you're still having trouble after trying these, contact us ↗ and let us know what you've tried, along with any error messages you're seeing.
Sign out and back into your Google account
A stuck or outdated Google account session can sometimes prevent Momentum from installing correctly.
- Visit the Chrome Web Store page ↗.
- Click your Chrome account email at the top right corner.
- Click Sign out.
- Click Sign in at the top right of the Chrome Web Store page.
- Sign back into your Chrome account.
- Try adding Momentum again from Momentum's Chrome Web Store page ↗.
Update Google Chrome
Running an outdated version of Chrome can also cause installation issues.
- Type or paste
chrome://help/into your address bar and press enter. - Chrome will automatically check for updates. If you're not on the latest version, click Relaunch.
Reinstall Google Chrome
If the steps above don't solve it, uninstalling and reinstalling Chrome itself can help.
FAQs
:::faq
Q: Will reinstalling Chrome delete my Momentum data?
A: No, your Momentum data is tied to your account login. Once you sign back in, all your data — including notes, tasks, and saved settings — will be restored.
Q: Can I install Momentum on mobile or on browsers other than Chrome?
A: Currently, Momentum is supported on Chrome, Firefox, Edge, and other Chromium-based browsers. On mobile, Safari on iOS is the only supported browser. Momentum is not available on Android.
Q: What should I include when contacting support about an install issue?
A: Please include a screenshot of the error message and your current Chrome version.
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