Removing/uninstalling Momentum from your computer does not cancel your subscription. You will have to manually cancel your subscription first.
Manually canceling your subscription
- Visit your account Subscription page.
- Click on the Turn off auto-renew button.
- Please tell us why you are canceling in the space provided.
- Click on the Cancel Plus button.
The changes you make to your subscription will influence your next scheduled payment.
For example, if you started a yearly subscription on January 1st, 2017 and cancel it on April 1st, 2017 your subscription will remain active until January 1st, 2018. Similarly, if you started a monthly subscription on January 1st, 2017 and cancel it on January 15th, 2017 your subscription will remain active until February 1st, 2017.
If you are having any problems canceling your subscription, or would like to also request a refund, please send a message to firstname.lastname@example.org.